Decide What Deserves to Interrupt You

A thoughtful approach to notifications that protects attention while keeping important people and responsibilities within reach

By Arbab Naseebullah Kasi, Chief Executive Officer - CEO, Feel Worldwide Foundation Inc.

Warm oil-style painting of an adult in a teal sweater writing in a notebook at a wooden desk, with a smartphone to one side and a leafy garden visible through a sunlit window.

A quieter workspace leaves room for deliberate attention. Original conceptual painting.

A phone lights up while you are halfway through a paragraph. You glance at it to find out whether the message matters. It does not need a response, but now you have to find your place again. A few minutes later, another alert asks the same small question of your attention.

The difficulty is not always the number of messages waiting. It is the number of moments when something else gets to decide what you notice next.

Notifications can be genuinely useful. They can tell us that someone needs help, a meeting is about to begin or an expected delivery has arrived. The challenge is to preserve that usefulness without giving every update the same right to interrupt.

A practical review begins with the purpose of the alert. What would you do differently if you saw it immediately rather than later? If the answer is unclear, the information may still be worth receiving, but its timing deserves another look.

Separate importance from immediacy

Something can matter without needing your attention this minute. A thoughtful message from a friend may deserve an unhurried answer later. A project update may be important for tomorrow's work. A reminder about an appointment may become useful at one particular time rather than repeatedly throughout the day.

In an illustrative example, a person preparing a community presentation receives three alerts: a family member asking for an urgent call, a colleague sharing background reading and an app announcing new content. All three appear on the same screen. Their visual similarity says little about what should happen next.

The family message may justify stopping. The background reading can wait until the current section is finished. The new content may not need a notification at all.

This distinction is personal and situational. Someone coordinating a live event may need rapid updates that another person can comfortably review later. A caregiver's arrangements may change from one day to the next. The goal is to match the alert to a real responsibility, rather than copy another person's ideal phone setup.

Consider timing rather than total silence

Research gives us a reason to examine how alerts arrive, not simply whether they exist.

In a 2019 paper, Nicholas Fitz and colleagues reported a randomized field experiment involving 237 smartphone users in India. The two-week study compared usual notifications with different delivery arrangements. Participants receiving notifications in three daily batches reported feeling more attentive and more in control of their phones than those receiving them as usual. Turning notifications off entirely did not produce the same pattern of benefits and was associated with greater fear of missing out. These findings concern a particular sample and short study period, with several outcomes measured through daily self-reports. They do not establish an ideal schedule for everyone. Fitz and colleagues, 2019

The useful implication is modest: a predictable opportunity to catch up may work better for some people than a choice between constant alerts and complete silence. Your responsibilities still determine what can safely wait.

You do not need to adopt three checking times because a study tested that arrangement. Begin with a schedule that fits your work and relationships, then examine whether it actually helps.

Start with alerts that ask little of you

There is no need to reorganise every device in one sitting. Begin with one source of interruptions whose consequences you understand.

Perhaps an app announces new articles even though you already open it when you want to read. Perhaps a shopping app sends offers you rarely use. Perhaps a group conversation is useful to browse but seldom requires an immediate response from you.

Look at the available notification categories rather than assuming that the whole app must be either loud or silent. Some services separate direct messages, account notices, activity updates and promotions. The choices vary by app and device, so inspect the actual settings and current official guidance before making changes.

Keep essential safety, security, caregiving and time-critical work alerts out of an initial experiment. If you do not understand what an alert does, investigate before disabling it. Removing a low-value interruption should not create a new risk or leave someone depending on a channel you no longer monitor.

An illustrative first change might be to stop immediate alerts for new magazine content while leaving direct communication unchanged. That is a small enough adjustment to assess without making your whole day dependent on an unfamiliar setup.

Use the controls you already have

You may not need another app to make a useful change.

Apple's iPhone guidance, checked in October 2026, describes Scheduled Summary as a way to collect notifications from selected apps for delivery at chosen times. It also distinguishes settings for individual apps and notification previews. This is a real product example of controlling delivery, not evidence that enabling the feature will improve everyone's concentration. Settings and availability should be checked against the device and software in use. Apple notification settings guidance

On any device, distinguish between changing when an alert arrives, changing how it appears and stopping it altogether. A quieter appearance may still draw your eyes away. A scheduled delivery may still need a sensible time for review. A disabled alert may leave the underlying message available, but you should verify that behaviour for the service concerned.

Check the wider setup too. A change on a phone may not address notifications on a computer or watch. Work through the places where the interruption actually reaches you, without assuming that one setting controls everything.

Make important contact arrangements explicit

A quieter device works better when the people who rely on you know how to reach you.

This does not require announcing a complicated personal policy. It may mean agreeing with a colleague that routine material can wait until a planned review, while an urgent operational problem should use an agreed channel. At home, it may mean confirming how family members should contact you when a quick response matters.

Use arrangements that everyone involved can realistically follow. An emergency route that depends on remembering a special phrase or navigating an unfamiliar app may be less useful than a familiar method already in place.

Before relying on exceptions or priority settings, test them with the relevant person in an ordinary, non-emergency situation. Do not assume that a contact will bypass a quiet setting simply because you intended it to. Device behaviour, account settings and the communication method can affect what happens.

No notification arrangement guarantees that a message will be seen. For genuinely urgent needs, people should use appropriate emergency or established operational procedures rather than depend on a personal productivity setup.

Notice whether you replace alerts with checking

Silencing an alert does not necessarily remove the urge to look.

A February 2010 Microsoft Research report by Shamsi Iqbal and Eric Horvitz examined workplace email notifications over two weeks. It found that some users checked email more themselves when notifications were removed, while others appeared better able to focus. Participants valued alerts partly for awareness of incoming information, even while recognising their disruptive potential. This field study helps explain why the same setting can feel helpful to one person and unsettling to another. Iqbal and Horvitz, 2010

If you find yourself opening an app repeatedly after quieting it, treat that as useful information. Perhaps the next checking opportunity is too uncertain. Perhaps the channel contains genuinely time-sensitive work. Perhaps the habit of checking needs time and a clearer plan to change.

Try making the next review point concrete. You might check routine messages after finishing a defined piece of work, rather than promising yourself that you will look “later.” This is a practical suggestion to test, not a scientifically established interval.

Review what happened rather than chasing a perfect score

After a short trial, ask a few ordinary questions. Did you finish anything with fewer unnecessary interruptions? Did you miss something that required a faster response? Did you spend more time checking manually? Did the arrangement create confusion for someone else?

A lower notification count is not automatically a better outcome. You might receive fewer alerts while becoming less reliable in a role that needs quick coordination. You might also keep several important alerts and still feel that your day has more room in it.

Choose an outcome connected to your actual life. For an illustrative writer, that might be completing a section before checking routine messages. For someone organising an event, it might be keeping operational updates visible while postponing unrelated content. Different tasks deserve different arrangements.

Adjust one element at a time when possible. If you change every setting and your schedule simultaneously, it becomes harder to understand what helped or caused a problem. Keep a simple note of the change so that you can reverse it if necessary.

Be considerate when you are the sender

Our own communication habits contribute to other people's interruptions.

Before sending several short messages in succession, consider whether one clear message would be easier to receive. Include the purpose, any actual deadline and whether a response is needed. Avoid marking routine material urgent simply because you would like an answer quickly.

For teams, discussing expected response times can be more useful than leaving everyone to infer them from who replies fastest. A quick response may reflect availability, not commitment or competence. People need room to do the work that messages are meant to support.

There will still be occasions when immediate contact is appropriate. Clear expectations make those occasions easier to recognise. They also reduce the pressure to treat every incoming item as a possible emergency.

Let attention follow a considered choice

A useful notification helps you notice something at a time when noticing it matters. That is a higher standard than simply announcing that something new exists.

Begin with a small review. Preserve the routes people genuinely need. Move a few low-urgency updates to a time you choose, and check whether the change improves your day without creating problems elsewhere.

The aim is to make attention more deliberate while remaining reachable in ways that matter. You can value people, responsibilities and information without letting every update set the pace.

Which notification would be just as useful later, and which one truly deserves to reach you immediately?

Previous
Previous

A Thoughtful Thank You Says What You Noticed

Next
Next

A Welcoming Neighbourhood Has Somewhere to Sit